Terms & Conditions
Commissions
When you book a commission via email or direct message, I reserve a spot for you for a painting that I’ll aim to have finished by the end of a specific month.
After contacting me, I will schedule a call / a meeting where we will together decide on the size of the painting, the color palette, and what kind of motif, patterns you’d like to have. We will most often use paintings I’ve made before as a starting point. I would be glad to assist in choosing the right size and color palette based on where you wish to have the painting. After that meeting, we will agree on the final price of your exclusive art work.
I can make most sizes up to 250x250cm, please let me know if you’d like to know the price range of a specific size. It usually takes me 5-8 weeks to finish a painting.
To start the commissioned painting, a 25% non-refundable deposit is required before I start working, which can be made via bank deposit/vipps. Balance due on completion prior to shipping or pick up.
Taxes and import fees
Customers might need to pay domestic import- and tax fees. Different countries have different rules regarding this. Please check your domestic rules and regulations.
Returns
All sales made on this website are final. However, if for some reason, you feel like you want to return your purchased artwork you have the right to do so within 14 days of receiving the purchased artwork. In a case of return please contact me through the contact form or directly on my email adress ([email protected]). The item must be in perfect condition when returned with the corresponding Certificate of Authenticity (where applicable). The customer covers the shipping cost in case of returns.
Damaged art work upon arrival
In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will make sure to replace the edition, free of cost. In the event that we are unable to replace the edition, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).
Payments & pricing
I reserve the right to change products and product pricing at any time. I also reserve the right to refuse any order you place. In the event that I make a change to or cancel an order, I will notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Customers might need to pay domestic import- and tax fees. Different countries have different rules regarding this. Please check your domestic rules and regulations.
Accuracy of information
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to availability, promotions and offers. I reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). I undertake no obligation to update, amend or clarify information on the website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the website should be taken to indicate that all information on the Website or Services has been modified or updated.
Copyright
I own and hold a full copyright to everything shared and sold, now or in the future, on this website.
All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of Maud Saintart or its licensors. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of Maud Saintart or third party trademarks.
Disclaimer of warranty
I always make sure that my used materials are top quality and that I only ship high quality products. All shipments are insured by me so if anything were to happen to your artwork during the shipping between my studio and your destination you don’t have to worry about the costs. However, once you have received your artwork and accepted the shipment, I do not offer further warranty for the purchased items.
Changes and amendments
I reserve the right to modify this agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this agreement on the website. When I do, I will revise the updated date at the bottom of this page. Continued use of the website and services after any such changes shall constitute your consent to such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
Contacting me
If you would like to contact me to understand more about this Agreement or wish to contact me concerning any matter relating to it, you may do so via the contact form or send an email to [email protected].
Maud Saint-Arroman Art
Organisasjonsnummer 933 120 511
[email protected]